Question 1

THE BFF

Accepted Answer

I need to educate you a little bit about the BFF deodorant.

So the BFF is the sidekick. The OG deodorant is the superstar of the show and the BFF is the sidekick. In theory you really do need both but if the star of the show is too intense for you then the sidekick is perfect. Basically nothing is ever going to have as powerful anti-stink as the original deodorant.

That said, because it's so powerful, it's so powerful and it can really wreak havoc with your skin microbiome and the bar carb can trigger allergies. We've worked so hard on the BFF to create something that is going to be almost as good, but with other benefits that the OG deodorant doesn't have.  so soothing on your skin. In fact it's going to treat any sensitivities.

However you do need to use more and you do need to reapply. One thing I can say it's as good as the OG deodorant if not better is applying it over stink.  and having it neutralize and eat the stink right off you. I never ever thought I would find something that was as good as my original deodorant in that regard, but it absolutely is.

I've tested it every single day for the last two weeks and it's just unbelievable that let's say three, four o'clock in the afternoon, I start smelling a bit of a smell, I go, I reapply over the smell and it is completely neutralized, not masked.  neutralized. ⁓ The same when I wake up in the morning.

Also the BFF is much better than the OG at keeping you dry. Because of the ingredients that we've used, we may even start integrating those into the OG because...  it works so well at keeping you much drier. I'm also finding that it's cumulative. So the more days in a row that I use it, the better it's working for me.

So I need to educate you or I need you to know what we're dealing with, but it really is the best friend you could ever wish for.

Question 2

USAGE

Accepted Answer

Firstly; watch this (https://youtu.be/R0AWx0Tt-F0)!

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

If used correctly (one - two swipe/s, up and down, per armpit, per day) the stick deodorant should last 6-8 weeks.

Natural deodorant generally lasts 12 to 24 months unopened and 6 to 12 months after opening, but its effectiveness decreases sooner due to natural ingredients breaking down, oils separating, or scent changing.
Please note, however, that we use only the purest essential oils and, as such, these may colour the deo over time. Further more the texture and consistency of our deo may vary slightly over time as our ingredients are 100% natural. We also find that our deo is slightly softer in hotter weather and slightly harder in colder weather.

Question 3

BURNT PITS

Accepted Answer

This reaction is actually quite “common” (or rather; occurs often from using too much deo!) and, more importantly, manageable.(https://www.mothersnaturetribe.com/discalimer)

The good news is that you don’t have to stop the deo. (https://www.mothersnaturetribe.com/discalimer)and you probably have thrush!

After serving 30 000+ deodorants to our magical community, the most important thing you need to know is about a possible reaction:
​
Every human being alive hosts Candida Fungii (Candida Albicans) in their bodies and on their skin. When in balance candida does not cause problems; but when overgrown in causes thrush. 
 
Candida LOVES a warm and moist environment - which is exactly what your armpits will now become once you allow them to sweat again - as nature intended. 
And, because candida is a fungus not a bacteria; the bicarb in our deo won't kill it. 
Furthermore Candida overgrows when the PH of its environment is off balance (in this case your underarms). 
​
Natural deodorants contain sodium bicarbonate which changes the PH of the surface of your skin.
 
Bicarb is an alkaliser. Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0. 
​
Many customers refuse to trust my instruction of 1 swipe up and 1 swipe down per armpit per day and overuse the deo. This will almost undoubtedly cause thrush in the armpit.
​
Symptoms here include:
Itching, dry skin, flaking, darkening, painful lumps, and pimple-like cysts. 
Armpit thrush SUCKS!
The best way to prevent it is to be vary sparing with your deo - because a tiny bit goes a very long way.
​
Furthermore, if you do have other factors going on in your body (eg. poor gut microbiome etc) you could still get this "bicarb burn".
Our number solution to this is our Pit SOS spray!!​

Other options include an OTC anti-fungal cream like this one.(https://www.dischem.co.za/canex-top-cream-20g-002)
​
OR: 
 
You can make my pit-rot-bomb by mixing these: OTC antifungal cream,(https://www.dischem.co.za/canex-top-cream-20g-002) OTC cortisonze ointment,(https://www.dischem.co.za/mylocort-ointment-25gm-716) and any zinc based baby bum cream like SudoCreme.(https://www.dischem.co.za/sudocrem-barrier-cream-60g-112)
​
Apply to the armpit thrush and make sure to remove the top layer of your deo stick with an antibacterial wipe to be safe.
​
Also please remember:
 
I am NOT a Dr, just an armpit-obsessed research junkie; so if you feel, instinctively, that something is not right; 
Please seek urgent medical advice from a licensed dermatologist!
​
I found this article (https://my.clevelandclinic.org/health/diseases/22908-armpit-yeast-infection)super relevant and interesting too...

PS:

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

A common misconception is that the sodium bicarbonate in natural deodorants causes bicarb burn. But the resultant redness, darkening, itching, and/or flaking is actually caused because the PH of the skin’s surface has now been disrupted.

Bicarb is an alkaliser. Our Body’s PH is constantly vacillating based on a multitude of factors; but if you want the intense odour killing power of bicarb, without the toxic chemicals of conventional deo, then you have to play your hand.

The body’s chemistry is also constantly in flux. If you’re sick or hormonal or particularly emotional - all these neurotransmitters and bacteria will come out in your sweat. So it is a balancing act. However we have found that once the PH is sorted and the body has had a sufficient opportunity to adjust to the bicarb then all the side effects subside for good.

In the meantime we recommend spritzing your affected pits with Apple Cider or regular vinegar to rebalance the skin’s surface PH,or try our symptom soother, or request our (patent pending) recipe and make your own!

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 4

INGREDIENTS

Accepted Answer

SMELLMAIPITS (REGULAR):

Coconut oil, organic beeswax, bicarbonate of soda, tapioca root powder, grape seed oil, wheatgerm oil, olive fruit oil, organic essential oils.

SMELLMAIPITS BFF:

Coconut oil, organic beeswax, zinc oxide, kaolin powder, tapioca root powder, olive fruit oil, organic essential oils.

PS:

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 5

TRACKING

Accepted Answer

To track your order click here (https://track.bobgo.co.za)(remember to have your waybill number).

If you have an URGENT delivery related query please click and email here (support@bobgo.co.za)

REMEMBER: we try to deliver the next day; we allow ourselves 10 days grace.

support@bobgo.co.za

Question 6

STINK TEST

Accepted Answer

This is the ultimate (and actually the only) way to test if the deodorant actually doesn’t kill your stink.

Watch tutorial here:

https://youtu.be/XcvsBKprweY(https://youtu.be/XcvsBKprweY)

One thing that we pride ourselves on is that, not only does our deodorant prevent you from stinking, but it will also eat any shtünk that is already present.

So the only way to know if our deodorant will eat your particular brand of stink is to do the following test:

1. Take a bath/shower before bed and do not apply any deodorant. 
2. When you wake up in the morning do not bathe and do not apply any deo BUT…
3. Try to break a bit of a sweat. I recommend putting on a sweater or gown and then drinking a hot cup of tea/coffee.

THEN: go into to the bathroom and undress on the top half of your body (NB: including your bra). Make sure you stink. Then apply our deodorant all over your armpits - making sure to capture all the patches of skin that are sweaty.

The deodorant should totally neutralise the body odour smell within 60 seconds.

Smell yourself again after 2 minutes.
If you still stink of SWEAT then you can be sure that the deodorant does not work for your particular brand of shtünk and sweat.

If you DO NOT stink (which is most likely because, science) then we know you need to treat your bra’s, towels, tops, and investigate your gut!

Question 7

STILL STINK

Accepted Answer

This is very, very, likely because of the items of clothing you are wearing! 
 
Bacteria lodges itself into the fibres of certain fabrics. Our deodorant won’t work if there is odour-causing bacteria living inside the armpit fabric of your clothing. We recommend using out Laundry Spray to kill deal with the bacteria. What you can also try is to vigorously treat it with a thick paste made of bicarb and water. Pretreat the patch of fabric by wetting it and then pouring on a generous layer of bicarb. Let it sit for about an hour and then chuck in the wash as normal. Personally, I need to repeat this once every 6-8 months.  After washing, if you can put it in the sun - even better. Do this to the underarm portion of all tops (even sleeveless) and, most NB, bra’s and towels!!

Using a conventional detergent will not work!! You need like for like. Bicarb will do the job correctly. You should really perform our Deo Test urgently!
 If this doesn't help then click here:
https://www.smellmaipits.com/you-tried-my-deo-and-you-still-stink (https://www.smellmaipits.com/you-tried-my-deo-and-you-still-stink)

Question 8

REFUND

Accepted Answer

1. Refunds, the CPA and Electronic Transactions
 Our deodorant is a personal hygiene product and, in accordance with the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA), cosmetic and personal hygiene items that have been opened or used cannot be returned or refunded unless they are defective. The statutory cooling-off period applicable to online transactions under ECTA does not apply to goods which, by their nature, cannot be returned once opened. A skin reaction, sensitivity or variation in effectiveness — including between different scents — does not constitute a defect, as all scents contain the same active ingredients, which are clearly disclosed prior to purchase.

All ingredients, usage guidance, potential reactions and refund limitations are prominently disclosed before checkout and must be electronically acknowledged by the customer. For this reason, any “first-time use refund” is limited to a single deodorant per customer, regardless of scent, and any additional purchases fall outside of this refund policy. This limitation exists to comply with applicable consumer legislation and to prevent misuse of the refund process in the absence of any product defect.
2. You need to go through our screening questionnaire and make changes if necessary.

3. You will need to perform our Stink Test.(https://youtu.be/XcvsBKprweY)(https://www.smellmaipits.com/)

4. You will need to return the deo to us (in the same way you would need to return a faulty product to the store in a regular retail setting).

5. There is only one refund offered per customer.

6. We do NOT offer our stink-free refund for bicarb-burn/thrush in the same way antibiotics can cause thrush; so can our deo.

Question 9

DARKENED PITS

Accepted Answer

Natural Deodorants contain sodium bicarbonate which changes the PH of the surface of your skin.
 
Bicarb is an alkaliser. Normal skin has a PH of 5.5. The armpits are 6.0; and Bicarb is a whopping 9.0. 
 
Plus our Body’s PH is constantly vacillating based on a multitude of factors;
but if you want the intense odour killing power of bicarb, without the toxic chemicals of conventional deo,
then you have to play your hand. 
Your body's PH is controlled by your gut - if your gut isn't perfectly healhty this will be a perpetual problem.
As a long term solution we recommend resetting your gut.
In the meantime use this mask on your pits:
Create a thick paste of: turmeric powder (2 spoons), honey (ideally raw), fresh lemon juice (from one lemon), and thick, full cream, plain yogurt. Spread over the entire armpit and leave for 15-25 minutes. 
 
If none of this helps then please seek medical attention from a Dermatologist.

Question 10

ARMPIT LUMPS

Accepted Answer

Ok that is yikes but also not. It’s because of all the crap that was being kept inside there from the anti-P’s.

It’s now bottle necking coz you are finally sweating like you’re supposed to.

Treat them and then never ever go back to aluminium. Sweat it out of your body. Let it filter out.

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 11

ARMPIT PIMPLES

Accepted Answer

This reaction means I can almost guarantee this is a staff infection.(https://www.mothersnaturetribe.com/discalimer)

It is super NB to note the this is caused from using too much deo but most people are too sceptical to start with the recommended one swipe up and one swipe down.(https://www.mothersnaturetribe.com/discalimer)

The good news is that you don’t have to stop the deo.(https://www.mothersnaturetribe.com/discalimer)

Let me tell you step by step what I recommend.(https://www.mothersnaturetribe.com/discalimer)

You have broken out in the Staph (Staphylococcus) infection under your arms because the staph bacteria is now living on the deo stick. (https://www.mothersnaturetribe.com/discalimer)

Staph is caused is because you obviously have dormant staff bacteria living in your nose and because of the experience of sniffing one’s armpits with the nose this bacteria can travel to the pits. The warmth and moisture of the sweat, which you are now allowing to flow freely, under the arms is a perfect breeding ground for staph. (https://www.mothersnaturetribe.com/discalimer)

Staph alone is a very powerful and resistant strain of bacteria. All other bacteria that we have studied is neutralised by the active ingredients in our deo.(https://www.mothersnaturetribe.com/discalimer)

So you need to treat this situation in a few ways:(https://www.mothersnaturetribe.com/discalimer)

-Treat the actual infection under your arms with an antibiotic and steroid cream.(https://www.mothersnaturetribe.com/discalimer)

-Use our Pit Sos product

-Prevent further transmission from your nose to your pits by using an anti bacterial cream (like bactroban) inside your nose on a semi—regular basis.(https://www.mothersnaturetribe.com/discalimer)

-Remove the top layer of deo from your deo stick to ensure you do not reapply any microscopic staph bacteria back onto your pits once the break-out has cleared.(https://www.mothersnaturetribe.com/discalimer)

Please remember I am NOT a doctor - just a research junkie!(https://www.mothersnaturetribe.com/discalimer)

I hope this helps.(https://www.mothersnaturetribe.com/discalimer)

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 12

LAUNDRY TREATMENT

Accepted Answer

The shtünky bacteria previously lodged in the fabric of your clothing is becoming reactivated when you wear it. Eating garlic et al. doesn’t help either, but the deo should conquer that under the arms at least.

Bacteria lodges itself into the fibres of certain fabrics. Our deodorant won’t work if there is odour-causing bacteria living inside the armpit fabric of your clothing. First prize is to use our Laundry Spray. Otherwise, the fabric will need to be vigorously treated with a thick paste made of bicarb and water. Pretreat the patch of fabric by wetting is and then pouring on a generous layer of bicarb. Let it sit for about an hour and then chuck in the wash as normal. If you can put it in the sun - even better. Do this to the underarm portion of all tops (even sleeveless) and, most NB, bra’s and towels!!

Using a conventional detergent will not work!! You need like for like. Bicarb will do the job correctly.

Question 13

PAYMENT TIME OUT

Accepted Answer

The best is to close all of your tabs and browsers etc and then reopen a new browser and go straight to the store here:(https://smellmipits.company.site/Life-Changing-Natural-Deodorant-p648878185)

https://www.smellmaipits.com/online-store

Question 14

KIDS

Accepted Answer

The short answer is yes; We have had great success with stinky children as young as seven years old. However, it’s always best to consult your Doctor with any concerns or queries first.

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 15

MEN

Accepted Answer

Our Deodorant is 100% Gender-Neutral and suitable for any/all genders and bodies.

Question 16

PREGNANCY

Accepted Answer

We have had multiple pregnant and breastfeeding woman use (and love) our products! However, it’s always best to consult your Dr. With any concerns or queries first. Do not use the Wicks Bubblegum flavour in pregnancy as it contains Wintergreen essential oil.

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 17

STAINS

Accepted Answer

No more than any other store bought deodorant.
 
However, if you are getting oily, stained patched under your arms you are likely using too much.
 
We recommend pretreating with either a paste, made of bicarb and water, or with good, old, Sunlight bar soap.
Make a thick lather and leave in the sun for an hour. (NB: separate whites, lights, and darks!)
 
Do not rinse.
 
Chuck in the wash as normal.

Question 18

RETAIL STORES

Accepted Answer

We are a strictly e-commerce business.

Question 19

GRANULES

Accepted Answer

I just have to say that the granules are the active ingredient that eats the smell. (https://www.mothersnaturetribe.com/discalimer)

The trick is to hold the deo to your armpit for a count of seven before swiping. Your body heat will soften the product and then you can do a smoother swipe. Also only roll the deo up a hair’s breath.(https://www.mothersnaturetribe.com/discalimer)

Question 20

GUT HEALTH

Accepted Answer

Ok. Just add REAL sauerkraut and REAL sourdough bread into your diet. As well as REAL butter.

Nothing in a can.

The best sauerkraut is from IRENE’s gourmet :

https://irenesgourmet.co.za/product/raw-sauerkraut/ (https://irenesgourmet.co.za/product/raw-sauerkraut/)

daily

Will change your life!!!!

PS:

At SmellMaiPits, we create gentle, natural deodorants made to help you feel fresh and confident — but every body (and every biome) is unique.
Our products are cosmetic, for external use only, and not intended to diagnose, treat, or cure any medical condition.
If you have sensitive skin or a condition such as Hidradenitis Suppurativa (HS), eczema, or recurring infections (like staph), please chat with your dermatologist or healthcare provider before using any deodorant — natural or otherwise.
We always recommend a patch test before full use, and to stop immediately if your skin feels irritated, sore, or inflamed.
SmellMaiPits can’t take responsibility for reactions linked to individual sensitivities, allergies, or underlying conditions — but we’re always here to listen, learn, and help guide you toward what works best for your skin.

Question 21

CRUMBLY

Accepted Answer

It can dehydrate over time and become stronger in efficacy as the active ingredient absorbs the oils. If you would like u can drizzle a tiny drop or two of olive oil into the deo and then it penetrate overnight.

Question 22

MELTING

Accepted Answer

It sometimes happens that the deo melts slightly mainly because it is all natural, and doesn’t have any nasty preservatives. A lot of customers prefer the deo to be a bit oily. Others, who don’t, have kept the deo in the fridge for a bit just to harden it slightly. Although it may get a bit too solid, some people will even keep it in the freezer until its just right. Whether you use a fridge or freezer, it will not alter the efficacy and effectiveness of the deo. 
And remember to always keep it in a cool place!

Question 23

BROWN DEO

Accepted Answer

We use 100% natural ingredients and so it depends on the season as to how the final colour turn out. This is especially relevant in respect of the bees wax we use and the vanilla essential essence and oil.

Question 24

DEO CRÉME

Accepted Answer

The deo créme requires some TLC when it arrives. Watch here (https://youtube.com/shorts/yeMnHYkKukY?feature=share)for full details.

Question 25

DISCOUNT

Accepted Answer

The more deo you buy the cheaper it gets. And don't even worry all you have to do is add to cart - we do the rest at checkout. et voila.

here is the bulk discounting structure:

1 deo: R349 (because delivery is R99)
2 deo's: R450 (free delivery...)
3 deo's: R665
4 deo's: R860
5 deo's: R1050

Pay as little as R210 per deo & free shipping

happy shopping!